Last Updated: August 2026
Welcome to the Qualcomm x Arduino Innovation Lab website ("we," "our," or "the Lab"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for an account, or book a session at our physical lab in Hanoi, Viet Nam.
1. Information We Collect
To facilitate access to our physical hardware, events, and resources, we may collect the following personal information when you register for an account or fill out a booking form:
- Identity Data: Full name.
- Contact Data: Email address and phone number.
- Professional/Academic Data: Organization, university, or company affiliation, and your primary role (e.g., student, professor, engineer).
- Usage Data: Records of the dates and times you book lab slots, which equipment you request to use, and which events or hackathons you register for.
2. How We Use Your Information
We collect this data strictly for the operational and administrative functions of the Lab, including:
- Managing lab capacity and confirming your bookings or event RSVPs.
- Sending important administrative information, such as access rules, schedule changes, or safety guidelines.
- Authenticating your member account to provide access to restricted technical resources (e.g., Uno Q and Ventuno Q datasheets).
- Generating aggregated, anonymized usage metrics to report on the success and utilization of the Lab.
3. Information Sharing And Disclosure
We do not sell, rent, or trade your personal data to external third parties for marketing purposes. Your information is only accessible to:
- Lab Administration: The local team responsible for managing daily operations, approving bookings, and ensuring physical security.
- Qualcomm: As this is an official Qualcomm-supported initiative, we may share aggregated metrics or registration data with Qualcomm and its affiliates to measure the program's impact, improve educational offerings, and maintain the integrity of the partnership.
4. Data Security And Retention
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, or as long as your member account remains active.
5. Your Privacy Rights
In accordance with applicable data protection regulations in Viet Nam (including Decree 13/2023/ND-CP on Personal Data Protection), you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your account and associated personal data from our systems.
To exercise these rights, please contact the Lab administration team using the contact information below.
6. Contact Us
If you have questions or comments about this policy, or if you wish to update or delete your data, you may contact us at:
- Email:
- Address: Qualcomm x Arduino Innovation Lab, 2nd Floor, HT Building, Swinburne University of Technology, 80 Duy Tan Street, Cau Giay Ward Hanoi, Viet Nam